Employment Center

Alliance Staffing Job

COVID-19 Data Entry Specialist

Boone, NC (Alleghany, Ashe & Watauga County)

Posted 10/16/2020

POSITION ANNOUNCEMENT

 

                                                          DATE:                                    10/13/2020

POSITION:                           COVID-19 Call Center Specialist

(Alleghany, Ashe and Watauga)

Part-time hourly (minimum 10 hours/week-max 20 hrs/week)

                                         

LOCATION:                         Remote work

SALARYRANGE:               $15-16.80/hr based on education and experience

                                                          AVAILABILITY:                 Immediately

JOB DESCRIPTION:          This position will serve as the COVID-19 Triage Line Operator as part of the Community Health team at AppHealthCare. This position will serve as the main point for COVID-19 inquiry and triage calls. The COVID-19 Triage Line is open form 8:00am-6:00pm Monday-Sunday. Virtual training will be required before beginning to receive calls and resources will be provided. Work may also include other COVID-19 duties such as preparing and sending quarantine and isolation orders.

KNOWLEDGE, SKILLS, ABILITIES:                         

Previous experience with existing community resources and work in providing customer service. Ability to communicate and identify effectively with people who may be experiencing trauma and/or sickness. Ability to work through situations with critical thinking skills.

ADDITIONAL KNOWLEDGE, SKILLS,& ABILITIES PREFERRED:

This position will require strong coordination and organizational skills, and considerable experience in outreach efforts. Relationship building and strong leadership skills are a must.

 

                                                          MINIMUM EDUCATION:

High school diploma or GED or equivalent is required. Prior experience with telecommunication, customer service preferred.

CLOSING DATE:               

                                                         APPLICANTS PROVIDE:    Resume and/or cover letter requested

Submit required materials by email to:

Sheila.andrews@apphealth.com

              Sheila Andrews, Human Resources Director

              PO Box 309

              Sparta, NC 28675

                                     

                       

        "This institution is an equal opportunity employer and provider”

 

 

 


 

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