Employment Center

Alliance Staffing Job

COVID-19 Data Entry Specialist

Boone, NC (Alleghany, Ashe & Watauga County)

Posted 10/16/2020



                                                          DATE:                                    10/13/2020

POSITION:                           COVID-19 Call Center Specialist

(Alleghany, Ashe and Watauga)

Part-time hourly (minimum 10 hours/week-max 20 hrs/week)


LOCATION:                         Remote work

SALARYRANGE:               $15-16.80/hr based on education and experience

                                                          AVAILABILITY:                 Immediately

JOB DESCRIPTION:          This position will serve as the COVID-19 Triage Line Operator as part of the Community Health team at AppHealthCare. This position will serve as the main point for COVID-19 inquiry and triage calls. The COVID-19 Triage Line is open form 8:00am-6:00pm Monday-Sunday. Virtual training will be required before beginning to receive calls and resources will be provided. Work may also include other COVID-19 duties such as preparing and sending quarantine and isolation orders.

KNOWLEDGE, SKILLS, ABILITIES:                         

Previous experience with existing community resources and work in providing customer service. Ability to communicate and identify effectively with people who may be experiencing trauma and/or sickness. Ability to work through situations with critical thinking skills.


This position will require strong coordination and organizational skills, and considerable experience in outreach efforts. Relationship building and strong leadership skills are a must.


                                                          MINIMUM EDUCATION:

High school diploma or GED or equivalent is required. Prior experience with telecommunication, customer service preferred.

CLOSING DATE:               

                                                         APPLICANTS PROVIDE:    Resume and/or cover letter requested

Submit required materials by email to:


              Sheila Andrews, Human Resources Director

              PO Box 309

              Sparta, NC 28675



        "This institution is an equal opportunity employer and provider”