Alliance Staffing Job
COVID-19 Data Entry Specialist
Boone, NC (Alleghany, Ashe & Watauga County)
POSITION: COVID-19 Call Center Specialist
(Alleghany, Ashe and Watauga)
Part-time hourly (minimum 10 hours/week-max 20 hrs/week)
LOCATION: Remote work
SALARYRANGE: $15-16.80/hr based on education and experience
JOB DESCRIPTION: This position will serve as the COVID-19 Triage Line Operator as part of the Community Health team at AppHealthCare. This position will serve as the main point for COVID-19 inquiry and triage calls. The COVID-19 Triage Line is open form 8:00am-6:00pm Monday-Sunday. Virtual training will be required before beginning to receive calls and resources will be provided. Work may also include other COVID-19 duties such as preparing and sending quarantine and isolation orders.
KNOWLEDGE, SKILLS, ABILITIES:
Previous experience with existing community resources and work in providing customer service. Ability to communicate and identify effectively with people who may be experiencing trauma and/or sickness. Ability to work through situations with critical thinking skills.
ADDITIONAL KNOWLEDGE, SKILLS,& ABILITIES PREFERRED:
This position will require strong coordination and organizational skills, and considerable experience in outreach efforts. Relationship building and strong leadership skills are a must.
High school diploma or GED or equivalent is required. Prior experience with telecommunication, customer service preferred.
APPLICANTS PROVIDE: Resume and/or cover letter requested
Submit required materials by email to:
Sheila Andrews, Human Resources Director
PO Box 309
Sparta, NC 28675
"This institution is an equal opportunity employer and provider”