Employment Center

Alliance Staffing Job

Social worker II

Cumberland, NC (Cumberland County)

Posted 08/17/2023

NCAPHA (Alliance Staffing) is actively recruiting for Social worker II placed with the Cumberland County Public Health Department.

Temporary Social worker II Duties

Primary Purpose of Position:

The Social Worker position works within the Nursing Division’s multidisciplinary Care Coordination for Children Program. In conjunction with nurses this position provides case management services to Medicaid and Non-Medicaid recipients aged birth to five years old who are determined to be high risk, with the goal of improving the quality of health, development, socialization and continuity of healthcare. Other social worker related support services to assist individuals and families in such areas as pregnancy support, counseling, parenting, developmental screening, and preventative health follow-up are provided.

Work Schedule
Forty (40) hour work week, Monday through Friday from 8:00 a.m. to 5:00 p.m. The temp status employee will be paid only for days worked.  The Agency is closed during various Holidays throughout the year and the temp employee will not be paid by Cumberland County Dept. of Public Health during these times.

Variety and Purpose of Personal Contacts:

Employees have contact with a patient population in an assigned area which might not be familiar with public health standards and programs. Communication with patients must demonstrate sensitivity to the person’s culture, economic challenges, and other vulnerabilities, and must also recognize each patient’s strengths and abilities.  Work requires that employees work in cooperation with the patient, patient’s family (particularly in homes, schools, and other community settings) Primary Care Providers and other clinic staff to assess the patient’s health status and needs and assist in providing the services needed in order to maintain or improve their health. Patient education and counseling are important components of this service delivery. Employees may refer clients and families to a variety of services to meet financial, psychological, emergency care, emotional or other needs. The employee must also be aware of health trends and practices that are pertinent to the population of patients served.

Physical Effort:

Employees will have periodic exposure to hazards in the field (driving, rural or inner-city settings, inclement weather, and clients) which include transporting self to home visits, meetings with officials outside the health department, walking, bending, climbing stairs, lifting and using physical manipulative skills to operate equipment and to a lesser degree in clinic settings. They might be exposed to blood borne pathogens, infectious diseases, angry or disruptive patients and those with mental health conditions and diagnoses.

Dynamics of Work:

Employee must be able to establish rapport with clients, family members, professionals and community leaders. Be flexible, motivated and able to motivate others. Often review and assess complex or potentially complex conditions, taking into account both the physical aspects of the issue and the impact of other factors such as patient or family strengths and resources, income, culture and family dynamics in order to help families develop and implement a usable plan of care. Represent the agency in a professional manner. Demonstrate a pleasant, friendly, helpful, courteous and approachable demeanor with staff, clients and other agencies. Must be able to work successfully in a group and teamwork setting.


Considerable knowledge of and skill in social work and case management principles. Requires solid understanding of public health issues. Must be familiar with effective counseling and crisis intervention strategies for disadvantaged and diverse client populations. Must have ability to apply social work principles and must have a working knowledge of current social and economic problems relating to the social work field and public health, including health disparities. Also must be familiar with available resources and organizations and the ability to coordinate these as needed. Also requires: ability to deal tactfully with others and to exercise good judgment in appraising situations and making decisions; ability to work in and maintain partnership with patients and with other service providers to elicit needed information; strong computer skills to accurately record assessments, interventions, care plans and other services rendered and to interpret and explain records, reports and medical instructions to allow communication of patient record documentation, and accessing of information; some ability to plan, coordinate, and supervise the work of others.

Required Minimum Training:

Bachelor’s degree in social work from an appropriately accredited institution; bachelor’s degree in a human services field from an appropriately accredited institution and one year of directly related experience; bachelor’s degree from an appropriately accredited institution and two years directly related experience; or an equivalent combination of education and experience.

Per the local Program Agreement with Carolina Collaborative Community Care (4C) Network and the Care Coordination for Children Program maintained within the Cumberland County Department of Public Health, staffing must meet the following qualifications:

  • Social workers with a bachelor's degree in social work (BSW, BA in SW, or BS in SW)

               or master's degree in social work (MSW, MA in SW, or MS in SW) from a Council on

               Social Work Education accredited social work degree program. [Note: non-degreed

               Social workers cannot provide CC4C care management, even if they qualify as a

               Social Worker under the Office of State Personnel guidelines.];

  • CC4C care managers hired prior to September 1, 2011 without a bachelor's or

               master's degree in social work may retain their existing position only. This grandfathered status         

               does not transfer to any other position.

Additional Training/Experience:

Employee must attend annual CPR, OSHA Fire and Safety training and must act responsibly to ensure the safety for self, clinical staff and patients. This position adheres to the agency Safety, HIPAA and Medical Records Policies and Procedures. Attendance is required for approved local and statewide programmatic trainings and conferences.




This position is with NCAPHA/Alliance Staffing and not with the Cumberlnad County Health Dept.