Employment Center

Public Health Department Job

Innovative Approaches Parent Outreach Connector

Polk, NC (Polk County)

Posted 08/12/2022

NCAPHA is actively recruiting for a Part-Time Innovative Approaches Parent Outreach Connector placed at the Polk County Health Dept.

Job Class Title: Innovative Approaches Parent Outreach Connector

Department: HHSA –Public Health Services Division

Salary Grade/Step:  20 (Step Range 1-10)

Work Schedule:  M-F, Some extended, evening, and/or weekend hours, up to 20hrs/week

General Statement of the Program Area

The Polk County Health and Human Services Agency’s mission is accomplished by means of assuring or providing various direct preventive health services, provision of selected diagnostic and therapeutic services, and implementation of various regulatory activities.

 

The purpose of the Innovative Approaches grant project is: (1) to foster and support community strategies to create effective systems of care for families of children with special health care needs; (2) to identify promising practices, and then; (3) to help disseminate these practices to other communities. This initiative aims to improve the community-wide systems of care to best meet the needs of families of children with special health care needs (CSHCN).

 

The project goals are to ensure that:

  1. Services for children and youth with special health care needs and their families will be organized in ways that families can use them easily.
  2. All children will be screened early and continuously for special health care needs.
  3. Families of children with special health care needs have adequate health insurance and financing to pay for needed services.
  4. All children and youth with special health care needs will receive coordinated ongoing comprehensive care within a medical home.
  5. Families of children and youth with special health care needs will partner in decision making at all levels, and will be satisfied with the services they receive.

 

Distinguishing Features of the Position

Position performs outreach activities to engage parents of CYSHCN, and to recruit their active involvement in the Innovative Approaches Initiative. Position works collaboratively with parents, primary care providers and community agencies to improve the system of care for children and youth with special health care needs (CYSHCN) up to age 21. Carries out Action Plan for IA which addresses education and support needs for parents and caregivers of CYSHCN through the project; information and support for care providers and community agencies serving CYSHCN regarding available resources and how to the access/navigate the service system.

Monday through Friday, 8:00 am to 5:00 pm, or flexed to best meet the needs of the project to equal 15-20 hours per week. Flexible hours will be required in the event of an early morning or evening meeting in connection with the Innovative Approaches Initiative. Meetings for the Innovative Approaches teams often take place after 5 pm.

Duties and Responsibilities

 

Parent and Family Outreach

  • Recruit parents and families with children and youth with special health care needs to become actively involved in the Innovative Approaches Initiative.
  • Provide parent forums and focus groups to determine the barriers to care for children and youth with special health care needs.
  • Provide support to parents and families with children and youth with special health care needs. Assist with determining gaps of services for this population with the Innovative Approaches Coordinator.
  • Provide support to community organizations to ensure available resources for families in Polk County.
  • Collaborate with the Innovative Approaches Coordinator to support any outreach activities to families with children and youth with special health care needs.
  • Write and submit monthly activity reports to Innovative Approaches Coordinator.

Innovative Approaches Steering Committee

  • Provide staff support to the parent co-chair of the Innovative Approaches Steering Committee. Participate in all Steering Committee meetings.
  • Attend and participate in all DPH trainings, as provided.

Other Duties

  • Communicate progress to the Innovative Approaches Coordinator, regarding the implementation challenges and successes using a progress report format or conference call format on a monthly basis.
  • Submit a monthly work plan addressing necessary steps that will be taken to increase
  • Parent involvement to the Innovative Approaches Coordinator.
  • Provide monthly expense reports and time studies to the Innovative Approaches Coordinator.
  • Participate in all Innovative Approaches evaluation methods, which may include but are not limited to: surveys, interviews, focus groups, or photographs. Staff agrees to disseminate surveys provided to parents, as necessary.

Recruitment and Selection Guidelines

Knowledge, Skills and Abilities

  • Strong knowledge base in the complex needs of children and youth with special health care needs. 
  • Ability to participate effectively in program planning, development, implementation, quality assurance and evaluation, and to work effectively as a team member with other professionals and advocates. 
  • Possess strong organizational, negotiation, marketing skills, as well as good written and oral communication skills. 
  • Ability to stimulate interest and cooperation among families in order to carry out activities. 

Desirable Education and Experience

  • The minimum education required for the Innovative Approaches Parent Outreach Coordinator position is graduation from a four-year college or university with at least 1 year of experience in community programs; or an equivalent combination of training and experience.
  • A minimum of 4 years of experience working with families of children and youth with special health care needs is preferred. 

Other Requirements, Education and Credentials

  • Bilingual in Spanish is preferred
  • Reliable Transportation
  • Valid Driver’s License
  • Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
  • Able to work nights and weekends
  • Able to travel to meet with clients

Physical Activities and Requirements

The physical activities

  • Stooping, kneeling, crouching, reaching, lifting, standing, walking, fingering, grasping, talking, writing, and hearing.  Some lifting of 50 LBS and light driving. 
  • Work is carried out at in the community.
  • Office space is located at the Health and Human Services Administration Offices or within a community-based organization if needed. When conducting business outside the building, the employee may encounter inclement weather while driving.

* The Federal Maternal and Child Health Bureau (MCHB) defines Children with Special Health Care Needs (CSHCN) as “children who have or are at increased risk for a chronic physical, developmental, behavioral, or emotional condition and who also require health and related services of a type or amount beyond that required by children generally.” CYSHCN have conditions that are expected to last more than 12 months, are often diagnosed with more than one condition, and frequently experience several functional difficulties, including respiratory programs, learning or behavior problems, difficulty with gross or fine motor skills, or chronic pain.

Qualified candidates apply at:  https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=8051017b-5cd0-4bd7-9972-7dc8ffcf752e&jobId=33312&lang=en_US&source=CC788055

[Please indicate this position on application.]